Dave & Buster's Cleveland Contact Reviews

Dave & Buster's Cleveland

25735 First Street
Westlake, OH 44145

Dave & Buster's in Westlake, OH
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    Find the New Mix of Fun at Dave & Buster’s, the only place with a restaurant serving everything from wings to New York Strips, a bar where your favorite game is always on, and the latest video games. Our Million Dollar Midway offers over 200 video games to not only play but win! Dave & Buster’s is the only place to eat, drink, play, and watch!


    1 day ago
    My husband stood at the bar to order a coke and a beer. It took a full 5 min to be acknowledged by the bartender and anothe 5 for him to pour and give him the drinks. There were a total o 5 people at the bar when he was there. No tip was left.
    Our last visit was horrible. However today i brought my 2 friends hoping this exsperience would be better than the last. It was our server kaylin explained everything and always had our drinks refilled. The manager desiree came by twice to check on us. I will absolutely be back.
    Our server anticipatece all of our needs and made sure we got to order 1 more drink before happy hour ended!
    The games are fun and exciting, though I have to say your food options and quality are less than desirable. The pictures on the menu are unappetizing and I settled for the burger because that was the only item I could be sure about. My friend had mac n cheese and it looked so dry the noodles were crunchy. The pictures on the menu did not even look like food and I couldn't tell what it really was when I was looking at it until I read the details.
    Our family would come more often if 1) there were more coupon offers. More free game play or more buy 10 or 20 get 10 or 20. Maybe even 10 free game play when played on a certain day. 2) Coupon offers could also be redeemed on half price Wednesdays and 3) There were more decent prizes - seems there's a ton for the younger crowd, the anime and cartoon character followers, and the older - drinking age crowd. Not a whole lot of choices for 11-17 year olds who aren't into comics/cartoons or things like balls and cups. My daughter saw a pillow she'd like to save up for but it was 5,600 points for a pillow we can directly buy at the store for $10-$15 - not a worthwhile value to spend $60-$100 playing games to come how with a $10 prize. Even more survey opportunities to earn free game play or free tickets would be awesome. Something to actually reward us for coming in!
    Everything was nice. Games were fun and staff was knowledgeable and quick. Our server quickly took our order and kept drinks going our entire visit.
    I had an excellent experience dining at Dave & Busters. Unfortunately, we chose to go on a Saturday night and we didn't get to play all the games we wanted to. There were a handful of games that were not working but no big deal, we just played a different one! I did think some of the games were a little too much to play like 9.9 credits for a dinky game we wont 5 tickets at. But we will definitely be returning!
    Great service, Amazing staff! A++
    My first time, enjoyed the atmosphere and my server. Very clean place I will most certainly return. Thank you

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