Gold's Gym C-CA-PASADENA Contact Reviews


39. S. Altadena Drive
Pasadena, CA 91107
Gold's Gym in Pasadena, CA
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    240 review(s)
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    Today Gold’s Gym is the most recognized name in fitness serving more than 3 million members around the world. Always at the forefront of the fitness revolution, Gold’s Gym has continually evolved its profile by equipping gyms with the best amenities and the latest in cardio and strength training equipment as well as the most dynamic group exercise programs including Zumba, yoga, group cycling, mixed martial arts, muscle endurance training, and Pilates. At Gold’s Gym, you’ll find an energetic, supportive environment full of all kinds of people who are committed to achieving their goals. Today more than ever, Gold’s Gym realizes that strength comes in many forms…whether it’s the strength to be a better parent, the strength to overcome diabetes or the strength to be a better athlete. At Gold’s Gym, our mission is simple: We’re here to help you Know Your Own Strength®.


    The machines are not properly lubed, as I have mentioned on many occasions to no avail. Many machines are dry and the resistance is much higher than it should be, which throws off the workout and motion of the machine. Please address these issues.
    Equipment (weights? bands and balls) need to be sanitized.
    My time in golds gym was fantastic. Howevermy issue cones from me moving out of state. I went in to get out of my contract because of this. 5 months later I'm still being billed after I sent in confirming information that they requested and now being threatened with collections! Time there was great but clearly very poor PREVIOUS management.they have a new manager who's already on top of my case unlike the previous one who lost all my documents and paperwork as well as misplacing my request for leave of contract for over a month! If you live or work near golds gym go for it, it's a great friendly place just pray nothing unexpected happens like with me that made me move out of state
    Rebecca is a wonderful instructor Silver Sneekers, Andrea is great . Joseph is excellent with his coming in for Julie's class last friday......
    The maintenance is poor. I get there at 5 AM when you open . The trash cans in the men's locker room are full. Yesterday, a urinal and a shower were out of service. I had to wait for a shower. Last week, the faucet over a sink was broken for days. Whenever it rains the bucket brigade comes out because the roof leaks. Resistance machines are often out of order for days, even weeks at a time.
    Yesterday, only 2 treadmills were down. Today, most them were down. Equipment is very old and worn out, always needs repairs which can take a long time; since this is the only thing I use at the Pasadena club, it's why I have also purchased a membership at LA Fitness and will not be renewing Golds.
    On a very busy holiday morning at the gym there were 3 people sitting around the reception desk chatting. They were completely unaware that 3 of the treadmills were not functioning and all others were occupied. Shouldn't the employees be walking around to check equipment and be available to assist with equipment etc.?
    Gold's Gym is a "no frills" gym and that's what I like about it. However, being friendly and courteous never goes out of style and definitely would make the experience a lot better overall.
    I took a break from Gold's from May 2017-now and I am so happy to be back. My daughter is older now and loves being at the childcare facility. It is easier to focus on exercising when you know your kids are happy too. I am now pregnant with my second baby and it's such a relief to exercise for 30 minutes - 1 hour while my daughter is being taken care of. Charles (membership) was incredibly friendly and personable when I was re-joining Gold's. The childcare staff is excellent too, especially Tine and Elina.
    Treat all members the same.

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