Panda Express 2441 - 10TH & TRENTON PX Contact Reviews

Panda Express 2441 - 10TH & TRENTON PX

Panda Express in MCALLEN, TX
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    Panda Express, America’s favorite Chinese restaurant, is best known for its wide variety of original recipes including its famous Orange Chicken, SweetFire Chicken Breast®, award-winning Honey Walnut Shrimp™ and Shanghai Angus Steak™. Founded in 1983 and now with more than 1,700 locations throughout the U.S., Puerto Rico, Guam, Canada, Mexico, Korea and Dubai, Panda Express is part of the family owned and operated Panda Restaurant Group, the world leader in Asian dining experiences that also includes Panda Inn and Hibachi-San. For more information, visit pandaexpress.com, or become a fan on Facebook or follow on Twitter.


    This is not my first time ordering at Panda Express; my previous visits have been satisfactory. Unfortunately, this visit did not meet my expectations. Please note, however, that the staff were not rude or unprofessional; but, I did not receive a high level of customer service that I would expect from this kind of establishment.
    My recent experience at Panda Express was not a good one. You tout fresh food & high quality ingredients. If you could have seen what I saw, I am quite certain that it would not have been appealing. The dish I wanted, chicken breast w/ string beans, looked disgusting. I asked them why they would keep it rather than putting fresh one out. The food that I did get was not at an appropriate temperature which I'm sure is against the health code regulations. And, WHY on earth do you have them pour the last portions of a dish on top of the fresh one that just came out?!!! That's disgusting. There was hardly any rice left, so I waited for the one coming out. I asked them to serve me some before they poured the left overs on top, but I was not listened to. You used to be better, but now I will be hard pressed to choose Panda over something else.
    We asked for a sample of the Peking Pork, but they said no. They didn't have enough to share Our food wasn't really hot, but we were hungry
    the price for you food is pricey and for the workers to serve you every little is criminal
    Employee seem agitated when I orders and also with previous employee in this specific location
    My experience was okay it was fast enough and efficient enough because I had very little time for lunch
    The person at the drive through did not know my order when I arrived at the window, I had to repeat it to her. She did get it right, but as I put in previous comments, the mushroom chicken had only one mushroom and it was a half a mushroom...disappointing.
    I commented on the previous page my issues with my order being incorrect and its alright we all make mistakes, However, I feel the manager could have handled it in a more professional matter. I was just simply letting him know that I did not receive the eggroll I purchased and I was given the impression that he didn't find me to be very truthful because I could barely make out the non legible print on the receipt due to being so light printed which I told him I would be more than happy to take to him.
    As i said before, i wad dissatisfied with the portion size i was given, but the food itself is delicious, and the servers are nice and i have never had complained before with the portion size, just this once, i think she gave me to little Angus.
    It wasn't the best experience. Chicken was a bit to crispy, it made my teeth hurt a little. Maybe because they were gonna close in 45 minutes so they were serving the leftovers food? Other than that it was good.

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